Illinois Bankers Association


February 28-March 1, 2019 | Embassy Suites, East Peoria

The ONE features eight educational tracks, 39 informative sessions, an engaging trade show and ample networking opportunities. Educational tracks include bank marketing, customer relations, financial management, human resources, leadership development, retail banking, risk management, and technology and operations.

Send three and the fourth registration is FREE! 

Need assistance?  Connect with the Illinois Bankers at 217-789-9340.

Register Today!

About The ONE

Schedule of Events

Thursday, February 28

9:30 a.m. – 6:00 p.m. Registration Desk Open

10:30 a.m. – 12:00 p.m. Lunch

12:30 p.m. – 1:45 p.m. Opening General Session
Featuring the Volunteer of the Year Award and Keynote Presentation

1:45 p.m. – 2:45 p.m. Break with Exhibitors

2:45 p.m. – 3:45 p.m. Concurrent Sessions

4:00 p.m. – 5:00 p.m. Concurrent Sessions

5:00 p.m. – 6:00 p.m. Reception with Exhibitors

Dinner on Your Own

6:30 p.m. – 8:30 p.m. Illinois Bankers PAC Brews (Optional)

8:30 p.m. – 11:00 p.m. Hospitality Suite

Friday, March 1

7:30 a.m. – 12:45 p.m. Registration Desk Open

8:00 a.m. – 9:00 a.m. Concurrent Sessions

9:00 a.m. – 9:30 a.m. Break with Exhibitors

9:30 a.m. – 10:30 a.m. Concurrent Sessions

10:45 a.m. – 11:45 a.m. Concurrent Sessions

11:45 a.m. – 12:45 p.m. Lunch with Exhibitors

12:45 p.m. – 2:00 p.m. Closing General Session
Featuring Financial Literacy Award, Future Leaders Alliance Graduation and Keynote Presentation

General Sessions & Keynote Speakers

Deepening Human Connection in an Increasingly Digital World 
Joe Sullivan, President and CEO, Market Insights, Inc. 

Futurists tell us that every single technological change is now impacting humanity in a much deeper way. And while nearly every human being, regardless of culture or demographic cohort, desires a sense of connectedness, we find ourselves in a tech-enabled, hyper-connected world that can often feel less personal. Organizations that effectively blend the personal and digital experience – both for consumers and employees – are those that enjoy the highest levels of satisfaction and loyalty. This thought-provoking presentation explains why building and fostering human connection is key to establishing trust and maintaining competitive advantage. Challenge your thinking about what it means to be a bank today and apply tangible actions to ensure that relevant, contextual and personalized engagement deepens human connection and demonstrates a commitment to improving the lives of customers.

Top 10 Practices of the Most Successful High Performers
Cindra Kamphoff, Ph.D., Certified Mental Health Consultant, Speaker and Author

The conference concludes with Dr. Cindra Kamphoff revealing the top ten practices that the world’s best can use to gain a high-performance edge. She will share strategies and tools she has taught executives, NFL Pro Bowl athletes, Olympians and championship teams. Gain practical insight to increase happiness, purpose and fulfilment in your professional and personal life. Kamphoff earned a doctorate in performance psychology and is an accomplished speaker, marathoner, professor and high performance coach helping individuals master their mindsets. Among her clients are the Minnesota Vikings where she works individually with players to help train their minds. Her first book, Beyond Grit: Ten Powerful Practices to Gain the High Performance Edge, is an Amazon bestseller. Kamphoff is founder of the High Performance Mindset podcast available on iTunes, iHeartRadio and Stitcher Radio, and her work has appeared in The New York Times, ESPN the Magazine, The Huffington Post and USA Today.

Preconference Session with Lunch
Thursday, February 28 | 10:30 a.m. – 12:00 p.m.

Combating Unconscious Bias with Inclusion Nudges
Maureen A. Maffei, Attorney, Labor, Employment and Immigration Practice Group, Ice Miller LLP

We all have unconscious bias – the social norms and stereotypes that impact our understanding, actions and decision making. These biases creep into our workplace and can cause us to make favorable decisions for some and career limiting decisions for others. A leader’s ability to mitigate unconscious bias and actively practice inclusiveness is a business imperative for today’s organizations. This session introduces unconscious bias and provides strategies to increase self-awareness as well as debiasing techniques. Additionally, the presentation outlines three actionable inclusion nudges that leaders can implement in their organizations to mitigate unconscious bias.

Trade Show & Sponsors


Build your game plan by engaging with 40 companies showcasing their products and services to help increase your bank’s efficiencies and bottom line. Don’t miss this valuable opportunity to network and support IBA preferred vendors and associate members. With dozens of Trade Show prizes up for grabs, you could be a big winner! 

Connect with us to secure a booth and/or a sponsor an event.

About the Hotel, Continuing Education Credits & Mobile App

The Embassy Suites East Peoria Hotel & Riverfront Conference Center is conveniently situated off Interstate 74, along the Illinois River and within easy reach of the Caterpillar World Headquarters, Bradley University, Par-A-Dice Casino, and within walking distance to many restaurants and shopping venues. The hotel features 226 spacious two-room suites with separate sleeping and living areas and a host of convenient amenities designed to heighten the comfort of your stay, including a microwave, refrigerator, two 27-inch televisions, coffee maker with complimentary coffee and teas, hairdryer, iron and ironing board, wet bar, safe, and large work desk. Maintain your exercise regime with a fully equipped fitness room and a tropical pool area with swimming pool, whirlpool and sundeck. Relax in the lush green open-air atrium lobby and dine at the Riverside Café.

Host Hotel
Embassy Suites
100 Conference Center Drive
East Peoria, IL 61611
Room rate $134 plus tax
Booking deadline: Wednesday, February 13

Online Reservations
Online Instructions: Enter arrival and departure dates, click on “More Options” followed by “Add special rate codes” then enter Group Code ANK

Phone 800-362-2779
Mention Illinois Bankers Association or Group Code ANK

Overflow Hotel

Holiday Inn & Suites
101 Holiday Street
East Peoria, IL 61611
Room rate $132 plus tax
Booking deadline: Friday, February 8

Online Reservations
Phone 309-698-3333
Mention Illinois Bankers Association


HR Credit 
Qualifying sessions include those in the Human Resources and Leadership Development tracks as well as the general session presentations.

The IBA is recognized as an Approved Provider by the HR Certification Institute. This activity has been pre-approved for 8 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

The IBA is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 8 PDCs for the SHRM-CP or SHRM-SCP.

Continuing Professional Education
The IBA is recognized as a public accountant continuing professional education sponsor by the Illinois Department of Financial and Professional Regulation. Public accountants licensed in the state of Illinois will earn 5 credits of continuing professional education credit for attending sessions in the Financial Management track.

Certified Financial Marketing Professional
American Bankers Association Professional Certifications are  dedicated to promoting the highest standards of performance and ethics within the financial services industry. This program has been approved for 6.25 CFMP credits. This statement should not be viewed as an endorsement of this program or its sponsor. Qualifying sessions are found in the Bank Marketing track.

Stay informed of conference happenings with our easy-to-use mobile app featuring details on sponsors, exhibitors, speakers, presentation files and much more. Visit your preferred app store and search for “Illinois Bankers Association.” Wireless Internet access will be available free of charge in designated meeting rooms and public spaces at the Embassy Suites.

Special Offer & General Information

The Graduate School of Banking at the University of Wisconsin-Madison is a proud sponsor of The ONE. Individuals who attend the conference will receive a $250 rebate of the registration fee when they also attend the next available session of the Bank Technology Management School, Human Resource Management School, Sales and Marketing School, or Bank Technology Security School. Stop by the GSB booth for details.

Casual attire is appropriate on both days. 

A full refund will be provided for cancellations through February 15, 2019. A processing fee of $150 will apply to cancellations between February 16 and February 23, 2019. No refunds will be provided for cancellations after February 23, 2019, or no-shows. Substitutions are permissible.

If you are not satisfied that the conference was delivered as advertised, IBA will give you credit toward another comparably priced program. The IBA should be notified in writing within seven days after the conference concludes.

Illinois Bankers PAC Brews


Thursday, February 28 | 6:30 pm - 8:30 pm
Kelly's Westside Pub, Peoria
Member & Nonmember $35 per person

Join your friends and colleagues at Kelly’s Westside Pub in downtown Peoria! Enjoy a variety of plentiful appetizers and an assortment of beverages with all proceeds benefiting Illinois Bankers PAC. 

All proceeds benefit IBA unless otherwise indicated. Only Illinois Bankers PAC Brews will benefit Illinois Bankers PAC. A copy of our report filed with the State Board of Elections is (or will be) available on the Board’s official website ( or for purchase from the State Board of Elections, Springfield, Illinois. All contributions to Illinois Bankers PAC are voluntary. You may refuse to contribute without reprisal. Contributions to Illinois Bankers PAC are not tax deductible.

Tracks & Concurrent Sessions

Bank Marketing

Please check back as we are scouting out future presenters!

Customer Relations

Please check back as we are scouting out future presenters!

Financial Management

Please check back as we are scouting out future presenters!

Human Resources

Please check back as we are scouting out future presenters!

Leadership Development

Please check back as we are scouting out future presenters!

Retail Banking

Please check back as we are scouting out future presenters!

Risk Management

Please check back for full details.

Technology and Operations

Please check back as we are scouting out future presenters!