We continue to update this page with new information, so check back often. To include your bank's information, please email firstname.lastname@example.org. For more information, visit the IBA's Coronavirus Resource Page.
Video Highlighting Banking Industry Response to COVID-19
Associated Bank - COVID-19 Relief Program for Customers
Bank & Trust Company - The bank has implemented impacted borrower relief programs. They also have reached out to their customers in the most impacted industries to get their feedback and pulse on how things are going and any immediate needs they have, and they are providing SBA and DCEO email updates to those customers who have expressed a need. They also initiated a #HealthyBanking campaign several days ago. In addition to cleanliness standards, money and document handling procedures, etc. they are operating with closed lobbies and beefed up drive up facilities and are educating customers about remote deposit, bill pay, ebanking, Docusign and other virtual services available to them to continue to operate as close to "business as usual" as possible.
Bank of America - The bank committed $100 million in support of communities around the world impacted by the Coronavirus pandemic. They also have announced support for consumer and small business clients.
BMO Harris Bank - BMO Expands Relief Measures for Customers, Communities and Team Members
Bradford National Bank - When it was announced that all restaurants would be delivery or carry-out only, the bank bought 100 gift cards from numerous restaurants and coffee shops in Greenville, Highland and Marine, and gave them out via a Facebook contest. They also are encouraging high school seniors to take this time and apply for a BNB scholarship and reminding consumers to check their home loan rate and see if now is a good time to refinance their home.
Busey - Busey Offering Financial Relief Program to Customers
CIBC - CIBC announces immediate measures to support our US clients impacted by COVID-19 financial hardship
Citi - Citi Foundation to provide $15 million to support COVID-19 related relief effort globally
Community State Bank, Peoples National Bank, State Bank of Toulon and Union Federal Savings - Leaders from these four community financial institutions partnered together to emphasize that customers will continue to have full access to all banking services in the modified service format
First Midwest Bank - How We're Responding to the Coronavirus ; First Midwest Commits $2.5 Million in Community Support in Response to COVID-19 ; First Midwest Announces Financial Relief Programs for Clients Impacted by COVID-19
First National Bank - The bank has installed a new video ATM. The new technology allows for personal service while allowing for safe social distancing. When engaged, a Universal Banker will appear on video to help guide a client through a transaction(s). The Video ATM can assist with more types of transactions than a regular ATM including deposits, check cashing, loan payments, withdrawals and transfers.
Huntington - The bank announced steps it is taking to alleviate economic injury experienced by consumers and businesses due to the coronavirus pandemic.
Inland Bank - COVID-19 (Coronavirus) Updates
Philo Exchange Bank - The bank is making extra efforts to support their local restaurant, The Philo Tavern. The bank has provided its staff with regular lunch carry-out courtesy of the bank. This not only supports a local business but shows appreciation to bank’s staff for their hard work during this unusual situation. The bank also intends to provide the staff of one of its longest term commercial customers with carry-out lunch to show the bank’s appreciation for their business loyalty while also helping another customer in the process.
PNC Bank - PNC Bank Announces Temporary Retail Branch Adjustments
Regions Bank - Coronavirus: Latest Updates and Important Information ; Additional Grants from Regions Foundation to Support Small-Business Assistance During COVID-19